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These are trying times for many on-campus intensive English programs. Enrollment and revenue are down, and there is increased pressure from senior administration for many IEPs to demonstrate their continuing relevance and usefulness to the wider institution.
At the same time, many universities have enrolled international students who can benefit from language, cultural, and social support. IEPs have faculty and staff who are highly qualified to provide programming in these areas (and who may currently have less work to do), yet because IEPs are typically viewed as profit centers rather than service units, they are not called on to offer such support. This is short-sighted, as increased support for degree-seeking international students will improve their retention and completion rates – which is good for the students, the university’s bottom line, and the institution’s reputation.
IEP directors can sell this idea to university administrators. Here are some activities the IEP can offer to improve the international student experience on campus:
Workshops for faculty: Offer strategies to encourage international students to participate in class discussions, or give advice on assessing written work of students using English as a second language.
Resource webpage for English language support: Like this one at Hunter College. Include online dictionaries, grammar resources, and writing advice for international students across campus.
Tutoring: Many universities have a writing center, but few have a place specifically to help with second language issues. The IEP can provide this.
English language workshops: Students who have gained a high score on the TOEFL or IELTS may still be lacking essential English skills. Offer workshops in pronunciation, pragmatics, or giving presentations.
Career preparation workshops: Many international students may seek on-campus employment, co-op or internship positions, or CPT/OPT opportunities. Help them write an effective application and interview effectively.
Pre-arrival language preparation: Develop a short online course to give incoming international students confidence with English. Prepare them for the various situations they will encounter and provide strategies to continue working on their English once they arrive.
These ideas will likely require building relationships with other offices on campus, and IEP directors may run into territory issues. Getting buy-in from a senior administrator who can support these efforts may be essential. This person may also be needed in making the case that the costs incurred in these activities will be more than recouped in international student performance, retention, and completion.
On-campus IEPs are home to enormous expertise on international student success. It’s time to put that expertise to work across the campus.